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J O U R N A L — Behind the Scenes

A Typical Day At Adored Vintage

A Typical Day At Adored Vintage

Here is a photo of my desk. I like to call it a pretty mess, rhyme with reason and lots of dried flowers. I have stacks of papers and books and what have you all over my desk. Usually a...

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A Typical Day At Adored Vintage

Gathering Inspiration for Market!

Gathering Inspiration for Market!

Last June Adored Vintage started selling primarily modern vintage inspired clothing in the shop and last August was my first real go at a fashion convention! I attended a show in Vegas (one of the largest!) and it was so...

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Gathering Inspiration for Market!

Les Nouvelles: A Short Film Collaboration

Les Nouvelles: A Short Film Collaboration

Was that right, did we really say film collaboration?  Yes! From the mighty seed of inspired conversation between us gals at the studio sprouted the makings of a passion project that we are so excited to share with you all. Devon, our studio assistant...

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Les Nouvelles: A Short Film Collaboration

A Candid Tour of the Adored Vintage Office

A Candid Tour of the Adored Vintage Office

We all know by now that what you see on people's social media accounts is the highlights reel of their life...and the same goes for businesses. What you see on the Adored Vintage Instagram are planned and curated images to tell...

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A Candid Tour of the Adored Vintage Office

Redford Spills Some Beans

Redford Spills Some Beans

Hey guys, it's me again! Robert "Taters" Redford. I'm the best assistant in the whole wide world and right now I'm taking a quick break from all the hard work I have to do at Adored Vintage by letting you...

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Redford Spills Some Beans

Buying For Adored Vintage: 6 Fashion Trend Details I Avoid

Buying For Adored Vintage: 6 Fashion Trend Details I Avoid

What is it about these women in this vintage photo? They're timeless, feminine, and still quite modern. I could wear these outfits now walking around Portland and not feel out of place or time.  Every month I feel like I...

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Buying For Adored Vintage: 6 Fashion Trend Details I Avoid

Behind the Scenes at Adored Vintage by Robert "Taters" Redford

Behind the Scenes at Adored Vintage by Robert "Taters" Redford

Hi guys! I thought I would officially introduce myself as the newest member to the Adored Vintage team. My name is Robert Redford, but my Mom (I mean, my "boss") just calls me Red, though I'm more affectionately known as Taters because Mom...

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Behind the Scenes at Adored Vintage by Robert "Taters" Redford

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What's New

At Adored Vintage we curate timeless and feminine vintage inspired clothing from many independent brands and makers therefore sizing can vary from each maker. To help make your shopping experience easier at Adored Vintage, we provide measurements of every size available. 

Common Measurements We Take

  • Length: Measured from top of garment to hem
  • Waist: Measured across waistline then doubled
  • Chest: Measured armpit to armpit, in some cases doubled. For sweaters and loose fitting knits we will put "across chest (relaxed)"
  • Bodice (Dresses): Measured from top of garment to waist seam
  • Shoulders: Shoulder seam to shoulder seam
  • Sleeves: Shoulder seam to hem of sleeve
  • Hips: Measured approx 7" down from natural waistline, measured across, then doubled

How We Measure

Our garments are measured laid flat and relaxed and we may make recommendations for sizing with notes like "best for" or "best up to". We recommend comparing these measurements to a garment you already own. To do this, lay your garment on a flat surface and measure your garment with a clothing tape measure and take the necessary measurements. 

On occasion we may recommend to size up or size down on certain garments. Remember, just because you are one size in one store or brand does not mean you will be the same size across the board. Pay close attention to the measurements given. 

DOMESTIC RETURNS (U.S)

We offer easy returns for items in new, unworn, unaltered, unwashed condition within 7 calendar days of the delivery date of your order. You will have the following options for your return:

A) Return your product(s) for store credit. Receive the full cost of the product(s) as store credit for future use minus pre-paid return shipping label fee.
B) Return your products(s) for a refund to original payment method minus a 10% processing fee and pre-paid return shipping label fee.

Once you have decided, a prepaid shipping label will be issued (for domestic returns).

PLEASE NOTE: returns must be postmarked within 7 days of return request approval, otherwise a late fee may apply.

INTERNATIONAL RETURNS

International returns are processed the same as domestic returns but please note that all return shipping fees are the responsibility of the buyer. We are not able to provide a prepaid return shipping label as our carrier is the USPS and is not available outside of the United States. 

STORE CREDIT & REFUNDS

Once we receive and process your return (please allow 4-6 business days for us to process), we will issue you your store credit / refund.

Store credit never expires and is connected to your Adored Vintage customer account, however please note that codes are automatically disabled a year after creation. If your code is disabled, please contact service@adoredvintage.com and we will manually reactivate it (minus a reactivation fee).

If you make multiple returns, your store credit will always be applied to your account and act as a "store credit bank." If you have available store credit in your account, it will automatically apply to your shopping cart but you can choose to not use it at checkout if you want to "save up" your store credit.

Unfortunately, you cannot use your store credit code and a promotional discount code at the same time. This is a Shopify website policy that we do not have a work around for.

Refunds will be issued to the original payment method(s) used at checkout. Please note that if you used a combination of payment methods (e.g. credit card and store credit) the refund will be issued to each method respectively. 

RETURN FEES

Returns that used store credit as payment are subject to a 10% reprocessing fee on the new store credit issued. This helps our small business recover some of the fees that we incur for the initial return and the second return using the store credit.

Returns postmarked past 7 calendar days after the return request is approved are subject to a 10% late fee.

FINAL SALE

Products purchased during a storewide sale, noted as final sale in the product description, or purchased in our Sale section or As-Is Charity Sale are all considered Final Sale and are not eligible for a return. 

ITEMS THAT CANNOT BE RETURNED

All accessories (bags, belts, jewelry, socks, etc - the exception is shoes), intimates (garments in our "Intimates" department such as bralettes, robes, sleepwear, etc), bodysuits, leotards, apothecary, sundries, and consumable items that expire cannot be returned.

Shoes are returnable for store credit only. Please be mindful of trying on shoes in a carpeted area. Shoes returned showing signs of wear will incur a 25% restock fee.

DEFECTIVE ITEMS

We carefully inspect each product before we sell it in our shop to ensure quality. In the off chance you receive a damaged/defective item, we ask you provide photos in our return portal.

Normal wear and tear is considered "damage" and not defective, including but not limited to trying on garments that are too small therefore damaging/straining garment seams, stains from makeup, and torn seams/rips from trying on will not be accepted as they cannot be resold. Our garments go through a rigorous inspection when we receive them from our vendors (we check every single piece for flaws!)

Items that are sent back to us in damaged condition or have clearly been worn are subject to a minimum 50% restock fee and will be at our sole discretion.

ORDER CANCELLATION

We do not accept order cancellations so please shop responsibly. In certain special cases (if accidentally purchased the wrong size) we can swap out a size for you or color if you notify us before your order is fulfilled and if we have stock on hand. 

UNAPPROVED RETURNS

When your return is approved, we issue a pre-paid shipping label for the item(s) to be returned (for domestic returns). Your shipping label is calculated only for the weight of your item(s) being returned. If you attempt to return additional items from another order using the issued shipping label, there is a very high possibility your package will get rejected by USPS and rerouted back to you. In this case you will be unable to request the return again and the sale is then considered final.

GIFT CARDS

Gift cards cannot be cancelled or refunded for cash.

If you are having any issues using our return portal, please contact us at service@adoredvintage.com

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