FAQ OLD
FREQUENTLY ASKED QUESTIONS
Bonjour lovie!
The Adored Vintage customer service team consists of one person... Oh hey, it's me again. Rodellee! I receive a lot of messages, emails, and notifications daily, so YES it may take me some time to get back to you. So, I thought this F.A.Q. would be a great place for you to checkout first!
If I haven't answered your question here, then please do Contact Us and we will get back to you as soon as we can.
If I haven't answered your question here, then please do Contact Us and we will get back to you as soon as we can.
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ADORED VINTAGE FAQS:
I saw that the (insert product name/product link) is sold out! Will you be getting anymore in? Or, I found one of your dresses on Pinterest, do you have it in your shop?
If you did not see it in our shop, we are sold out. If it is vintage, no we will not be restocking. If it is a Modern Vintage Inspired piece, we may get more in stock, but it depends on availability from designers and manufacturers. If you follow along on our Instagram or sign up for our newsletter, that is the best way for you to stay up to date with the new arrivals in our shop. We update our shop weekly.
I love this vintage (insert product name), but saw it isn't my size. Will you be getting another one in my size?
With vintage I only carry one of each and the likelihood of getting the exact item in a different size does not occur often. However, I am now offering vintage inspired dresses and clothing which is a way for me to offer all you gals garments that have that very Adored Vintage aesthetic but have multiples of them and available in a range of sizes!
What are the measurements for your Modern Vintage Inspired pieces?
I typically list measurements for only one of the sizes in our Modern Vintage Inspired pieces. To know the other sizes, add or subtract two inches to the bust and waist, then 1/2 for the length. Example: If the small has a 34" bust, the medium would have a 36" bust, and the large a 38" bust.
My measurements are (insert measurements) and I'm a 34C, would (insert product name) fit me?
I include the measurements of all of the garments for sale in my shop with every listing. I suggest measuring a piece of yours that you love that you love the fit of and compare it to the measurements I have. That is the best way to know how it will fit.
I am looking for something very specific for my event, can you help me?
Unfortunately I am no longer able to assist with researching and sourcing garments for specific events due to the volume of emails and inquiries I receive daily.
I am looking for a dress with (insert specific style) from (insert specific decade), could you help me?
The dress section in the shop is organized by Era, Type, and Occasion. I list new vintage dresses and vintage inspired dresses in the shop every week. Because I get these requests so often, I cannot answer everyone's emails to help them look for a specific dress. I wish I had the time, but sadly I don't. Also, the SEARCH feature on my website is pretty spiffy!
I want to start my own vintage company. Can you give me some advice?
To be honest, Google is extremely helpful. Also, if you check out our blog, we post Behind The Scenes/Shop Talk stuff there of our personal experience. Everyone's journey to opening up their own shop and becoming their own boss is going to be different. I share a lot of behind the scenes over on my Instagram too and once in awhile will answer specific questions about starting, owning, and operating a vintage shop.
I have a lot of vintage I would like to sell, are you interested?
We are always interested! If you're looking to sell us vintage or antique pieces, please send photographs and prices of each item. We suggest taking a look at our archives to get an idea of what we would be interested in purchasing. We only purchase authentic vintage and antique pieces.
Do you ship to (insert country here)?
Most likely, yes. We ship internationally. We suggest creating a cart and attempting to go through with the order to make sure we ship to your country.
What is your return policy?
Please refer to our Returns page. But to put it briefly, vintage is considered final sale, but I will make exceptions on a case by case basis. Modern vintage inspired clothing may be returned for store credit and a restock fee applies to any returns/exchanges/store credits.
Where do you get all your vintage?
I have a time machine and a couple Fairy Godmothers and Godfathers. ;)