We offer Local Pickup for local Portland area customers. The Local Pickup option will show up at checkout even if you do not live local (unfortunately, this is a Shopify issue)
Local pickup is available at our Atelier/Showroom in Portland, Oregon and orders are usually available for pickup within 2 business days (excludes weekends and holidays) of order placed.
Pickup hours are during 10AM-4 PM Monday thru Thursday. Please text our shop upon arrival to let us know you are here to pick up your order and someone will bring your order to our front door.
We will send a first reminder for local pickups after 1 week of order placed. After 2 weeks of order not being picked up, if there is no communication, we will send an invoice for a shipping label so we can ship your order to you. After 3 weeks of order not being picked up (if there is no communication) we will issue store credit for the item minus a 10% restock fee.